SHIPPING AND RETURNS

Processing Time

Orders are typically processed within 3 business days. Please note that processing time may vary during peak seasons. 

Shipping Methods 

Standard Shipping: Estimated delivery within 12-28 business days

Shipping Charges 

The total shipping cost will be displayed at checkout. 

International Shipping 

We currently ship to select international destinations. International shipping charges and delivery times may vary. Customs duties and taxes are the responsibility of the customer. 

Order Tracking 

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting the provided tracking link.

Returns and Exchanges 

We accept returns within 31 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. 

How to Initiate a Return 

To initiate a return, please contact our customer support team at info@ezgoods.co with your order number, a detailed explanation of the reason for the return, and any relevant supporting documentation. 

Return Shipping 

Return shipping costs are the responsibility of the customer, unless the return is due to a defective or damaged product. We recommend using a trackable shipping method for returns. 

Refund or Exchange 

Upon receiving and inspecting the returned item, we will process your refund or exchange within 3 business days. Refunds will be issued to the original payment method. 

Contact Information

If you have any questions about our shipping and returns policy, please contact us at:

ezgoods

shopezgoods@gmail.com

info@ezgoods.co

 

 

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